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What is the total sales transactions of

May 21, 2013 CK Wong Category : , , , , ,

I remember I was reading this article with interest back in December 2012, which can be summarized as below:

Interbase Resources Sdn Bhd or, aims to boost total sales transactions next year (2013) to RM500 million from the current annual average of between RM200 million to RM250 million.
Total sales transactions a.k.a Gross Merchandise Volume (GMV) of the no.1 e-commerce site in any country is a good indicator how progressive e-commerce is in that particular country.

So, back to the article above, 2 questions popped out in my mind and let's investigate further.

Question 1: Is RM 200 million current GMV logical? has revealed some key figures to recruit online sellers here. key statistics

It says RM 10 million monthly GMV which equals to RM 120 million annual GMV, almost half of the reported figure in the press. So, is it RM 10 million monthly GMV, or RM 20 million?

Let's start looking at the unique users (UU) as publicized figure showing 2 million monthly UU. A quick check on Ad Planner shows 1.7 million (region) to 2.2 million (worldwide) within the period of 16 April to 15 May 2013, so it is close.
GMV = Unique Users (UU) X Conversion Rate (CVR) x Average Order Volume (AOV)
In order to estimate GMV, we need to perform an educated guess on CVR and AOV:
(a) CVR assumptions: 5%
- Much higher than usual as users easily associate with online shopping
(b) AOV assumptions: RM 100
- Relatively lower ticket size as compared to or other sites
2 million UU x 5% CVR x RM 100 AOV = RM 10 million monthly GMV
Therefore, RM 120 million annual GMV looks more logical than RM 200 million.

Question 2: Is RM 500 million GMV projection achievable?

It seems to be a "PR figure" but it could be very challenging to double the GMV YoY for marketplace as big as

Site visits (UU) is the only parameter that is viable for drastic improvement but you just don't see investing huge marketing dollars yet (or the need to do so).

Does this means that no marketplace here can achieve RM 500 million annual GMV in 2013, not even

What's next?

How do we stand by comparing with other countries, for example Amazon / eBay in US, Taobao in China, Rakuten in Japan, PChome in Taiwan and so on?

That's something to ponder, stay tuned!

Updates (related post): What is the total sales transactions of Zalora & Lazada?


What say you?